Trial Period: We provide a 1-day trial, charged at the rate of (Monthly Package ÷ 30). Mid-Service Breaks: No refunds will be provided for mid-service breaks or temporary pauses initiated by the family. Refund Eligibility: Refunds are only generated if the patient is no longer available to take the service (hospitalization/demise) or in case of proven staff misconduct where a replacement is not possible. Processing: Approved refunds will be processed within 7 days via the same mode of transaction.
